Returns & Exchange
If your candle arrives and you don't like the smell, we offer a $10 exchange program.
Simply send us an email and we'll respond with a return label and allow an exchange for a different candle of equal value.
If you just want to return for a refund, return to the address located on your package & write RTS + your order #.
Return shipping is the responsibility of the buyer. Ensure if you opened the candle it's packaged back to prevent damage.
Damaged Goods
If your candle arrives damaged please take pictures and send us an email contain your order #. We will have another sent back out as soon as possible and advise on the damaged package. Sometimes the delivery company will pick the package back up.
Customs & Duties
The buyers assumes responsibility for any customs and taxes required for importing goods. We mark and pay where we are able but some countries require additional processing fees. Please keep track of your package once it has shipping using the provided tracking number to ensure its' arrival.
Tricks 'n Wisdom
For igniting the Sacred FlameNeglecting your wick may birth a perilous blaze, engulfing all in its wake.
Always Light atop a Burn PlateLet the Burn Plate Cradle your Candles' Wax, sparing your space from mess.
The Metal Emblem is a Reusable PinAll orders include pin backs, granting you the power to adorn and personalize things with the Soul-Terra pin on your Candle as you please.
